Ishai Lingan

AI, Infrastructure, and Operations Leader with deep experience in large-scale systems, MLOps, predictive analytics, and data center operations. Proven record of translating complex technical systems into measurable business outcomes.

Baltimore, MD ishai1856@gmail.com 909‑435‑7007 LinkedIn

Areas of Expertise

AI & Data
  • ChatGPT, Claude, Gemini, Perplexity, Vertex AI Studio
  • MLOps & AI Infrastructure
  • Predictive Analytics & Anomaly Detection
  • SQL, Python, R, SAS
Infrastructure & Operations
  • Data Center Operations & Optimization
  • Fleet Reliability Engineering
  • Automation & Parallelized Systems
  • Bash, Linux, Monitoring & Alerting
Leadership & Delivery
  • Technical Program Management
  • Strategic Planning & Execution
  • Lean Six Sigma & Root Cause Analysis
  • Cross‑functional Collaboration

Professional Experience

Technical Program Manager — Google
Remote · Jan 2023 – Feb 2025
  • Led "Run the Business" operations for large‑scale TPU/GPU AI and ML cluster networks.
  • Built SQL‑based pipelines and KPI frameworks using predictive analytics and automated reporting.
  • Designed dashboards with anomaly detection and ML forecasting for network health and maintenance.
  • Reduced tier‑1 host downtime from weeks to hours through automation and predictive repair analysis.
  • Aligned networking, repair, engineering, infrastructure, and supply chain teams.
DT3 / DevOps Engineer / Operations Analyst — Google
Moncks Corner, SC · 2022 – 2023
  • Performed fleet reliability analytics using k‑means clustering and regression modeling.
  • Built a DCIM platform with ML‑based predictive part‑failure analysis and automated alerting.
  • Developed real‑time fleet health dashboards to optimize technician workflows.
  • Created parallelized automation diagnosing issues across thousands of hosts simultaneously.
Data Center SiteOps Engineer — Pandora Media
San Jose, CA · 2015 – 2016
  • Used predictive analytics to prevent a full datacenter outage during a cooling failure.
  • Developed custom kernel/initrd systems to automate and accelerate host deployment.
  • Expanded and maintained a 1,400–1,600 node Hadoop cluster.
  • Implemented monitoring and alerting using Jira, Nagios, and custom scripts.
Chief Operating Officer — JFSC.TV
Beverly Hills, CA · 2006 – 2011
  • Co‑created and scaled an early social media network reaching 5M+ users.
  • Implemented early AI‑driven content filtering and automated moderation workflows.
  • Led technology vision, R&D, vendor relations, and infrastructure scalability planning.
  • Recruited and led 35–50 content moderators with automation to reduce manual review.

Education

  • MBA, Information Systems Management — CSU Global, 2024 · GPA 4.0 · Distinguished Scholar
  • BS, MIS & Business Analytics — CSU Global, 2022 · GPA 4.0 · Summa Cum Laude

Certifications

  • SAS Academic Specialization in Statistics & Data Mining
  • Google Project Management Certificate
  • Agile Project Management
  • Lean Six Sigma Black Belt Coursework